Last updated: July 15, 2026
We collect basic buyer information directly when you initiate a purchase check-out or submit a support request. These include:
We utilize user details specifically to facilitate core operational workflows, including:
Buyer details are strictly collected for:
Financial transactions are executed entirely through the PhonePe API. Insofthub does not record, access, or store buyer card details, UPI codes, or bank passwords. We only receive confirmation status signals and gateway order reference codes.
Information submitted through our support page is kept securely in our database. We use this history to troubleshoot license validity errors, payment drops, or software installation bugs.
We use minimal session cookies essential for processing shopping flow checkouts. We do not use third-party behavioral track files or marketing retargeting cookies.
We run database operations using security best practices (prepared statements, inputs filtration). We encrypt download tokens and limit administrative dashboard access to protect customer logs from data leakage.
We do not trade, sell, or rent user contact details to third-party ad agencies. Data is only shared with essential payment processors (PhonePe) and web servers hosting your download access.
If you have any questions regarding how your data is handled, feel free to contact us on our support desk page.